TERMS & CONDITIONS
Gold Valley Online Casino — Terms and Conditions
Effective Date: May, 30,2025
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Gold Valley Online Casino website, mobile application, or services (collectively referred to as the “Service”) operated by Gold Valley Online (“us”, “we”, or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the terms, then you may not access the Service.
1. Eligibility
You must be at least 18 years old or the legal age for online gambling in your jurisdiction.
You must create and use only one account per person. Multiple accounts per individual or sharing accounts are strictly prohibited and may lead to suspension or termination.
2. Account Registration
You agree to provide accurate, valid and complete information during registration.
You are responsible for maintaining the confidentiality of your account information.
Gold Valley Online is not liable for any loss or damage arising from your failure to protect your login credentials.
3. Fair Use and Responsible Gaming
Gold Valley Online promotes responsible gambling. You agree to use our Service for lawful entertainment purposes only.
Use of bots, automated systems, or cheating methods is strictly prohibited.
Any suspicious activity may result in account suspension, investigation, or legal action.
4. Deposits, Withdrawals, and Payments
Deposits and withdrawals are subject to verification processes.
You agree to provide accurate banking or payment information and understand that transaction times may vary.
Gold Valley Online reserves the right to charge processing fees where applicable.
5. Know Your Customer (KYC) Compliance
To comply with legal and regulatory requirements, Gold Valley Online may request identity verification documents from you at any time (commonly known as Know Your Customer or KYC checks).
By using our Service, you acknowledge and agree that, if requested, you will provide valid and accurate KYC documentation, including but not limited to a copy of your identification document, proof of address, and payment verification details.
Failure to provide the required KYC documents upon request may result in account suspension, restricted access to services, or withholding of funds until verification is completed.
6. Bonuses and Promotions6.1 All bonuses, free spins and other promotional offers (“Bonuses”) are subject to the specific terms published at the time of the offer.
6.2 Each Bonus is strictly limited to one claim per individual person. A “person” means a unique natural individual, and not an account, device, household, payment method, IP address or e-mail address.
6.3 Attempts to claim a Bonus more than once, whether by using multiple accounts, shared devices or payment details, will result in forfeiture of all Bonuses and may lead to account suspension.
6.4 Wagering requirements, expiration dates, and other restrictions may apply to each Bonus. Misuse of promotional offers may lead to forfeiture of Bonuses or account closure.
7. Limitation of Liability
Gold Valley Online does not guarantee uninterrupted access to the Service.
We are not responsible for losses or damages incurred due to software failures, system downtime, or third-party service interruptions.
8.Termination
We reserve the right to suspend or terminate your account at any time if you breach these Terms or engage in fraudulent or illegal activities.
9. Changes to Terms and Conditions
Gold Valley Online may update these Terms at any time.
Changes will be communicated via email or by posting an updated version on our website. Continued use of the Service after such changes constitutes your acceptance of the new Terms.
We reserve the right to refuse service.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
[email protected]